Exchange Policy

We understand that sometimes you might need to exchange an item for a different size. Here's how it works:

Initiating an Exchange:

You can request an exchange within 3 days of delivery by emailing us at naqshwatches@gmail.com or contacting us via WhatsApp at +917405256784. Please mention the reason for exchange and your preferred new size (if applicable).

Reverse Pickup (if available):

In most cases, we'll arrange a reverse pickup for your return within 2-3 business days of your request. Please note that a nominal fee may apply for this service, which will be payable by you.

Verification and Processing:

Once we receive your returned item and confirm it's in its original condition with all tags intact, we'll process your exchange request.

Exchange Shipment:

Your replacement item will be shipped within 2-3 business days. Delivery typically takes 7-8 business days, though it may arrive sooner depending on your location.

Important Note:

Exchanges are final. Once an exchanged item is delivered, you will not be eligible for further exchanges or refunds on that order.